Full refund of educational program/course fees will be made for reservations cancelled no later than eight weeks prior to the start of the program/course. Later cancellations incur a cancellation fee as follows:

• 2 weeks or less prior to program start 100% of the educational program/course fee
• 2-4 weeks prior to program start 50% of the educational program/course fee
• 4-8 weeks prior to program start 25% of the educational program/course fee, for educations in the Shipping area: 0% of the educational program/course fee

We are always willing to consider a colleague as a substitute for the original applicant. Cancellation and postponement must be made in writing. Cancellation of accommodation is subject to the cancellation policies of the hotels.